Last Updated: October 6, 2026
WellKeeperPro is developed and operated by Influx LP, 5900 Balcones Drive, Ste 100, Austin, TX 78731. References to “WellKeeperPro,” “we,” “our,” or “us” in this document refer to Influx LP and the WellKeeperPro service.
1. Introduction
WellKeeperPro (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide when using our Service:
- Account Information: Name, email address, phone number, company information
- Profile Data: Job title, role, certifications, and employment details
- Contact Information: Phone numbers for SMS dispatch notifications
- Operational Data: Job information, schedules, equipment records, and work-related data
2.2 Automatically Collected Information
- Usage Data: Log data, IP address, browser type, pages visited
- Device Information: Device type, operating system, unique device identifiers
- Location Data: General location information for service delivery
3. How We Use Your Information
We use the collected information for:
- Providing and maintaining the Service
- Sending dispatch notifications via SMS and email
- Managing job assignments and schedules
- Processing and completing transactions
- Communicating with you about your account and service updates
- Improving and optimizing our Service
- Ensuring security and preventing fraud
- Complying with legal obligations
4. SMS and Email Communications
4.1 SMS Text Messages
We use SMS text messages to send you dispatch notifications, job assignments, and other time-sensitive operational communications. By providing your phone number and completing the opt-in process, you consent to receive these messages.
Message Frequency: Varies based on your job assignments
Message & Data Rates: Standard message and data rates may apply
Opt-Out: Text STOP to any message to unsubscribe
Help: Text HELP for assistance
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
4.2 Email Communications
We send emails for job notifications, account updates, and service communications. You can manage your email preferences in your account settings.
5. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We do not share your information with third parties for their own marketing or promotional purposes.
We may disclose your information only in the following limited circumstances:
- Your Organization: Information is shared within your company or tenant solely for operational purposes related to the Service.
- Service Providers: We engage a limited number of trusted service providers who perform services on our behalf, such as cloud hosting, SMS delivery, and email delivery. These providers are contractually obligated to use your information only to provide services to us and are prohibited from using or sharing it for their own marketing or promotional purposes.
- Legal Requirements: We may disclose your information when required by law, regulation, legal process, or enforceable governmental request, or to protect the rights, safety, or property of WellKeeperPro, our users, or the public.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the successor entity. Any successor entity will remain bound by the same restrictions on the use and sharing of your personal information as described in this Privacy Policy, including all restrictions on mobile and SMS-related data.
Mobile and SMS Data Protection: No mobile phone numbers, opt-in data, or any information collected in connection with SMS services will be shared with third parties or affiliates for marketing or promotional purposes under any circumstances.
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication
- Secure data centers and infrastructure
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When your account is terminated, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal or regulatory purposes.
8. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Request your data in a portable format
To exercise these rights, please contact us at support@wellkeeperpro.com or through your account settings.
9. Third-Party Services
Our Service uses third-party providers solely to operate and deliver the Service:
- Twilio: SMS message delivery
- SendGrid: Email delivery
- DigitalOcean: Cloud hosting infrastructure
These providers are bound by contractual obligations to protect your data and are prohibited from using your information for any purpose other than providing services to WellKeeperPro. These providers have their own privacy policies and we encourage you to review them.
10. Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Material changes will be communicated via email or prominent notice on our Service.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Company: Influx LP
Address: 5900 Balcones Drive, Ste 100, Austin, TX 78731
Phone: (432) 664-2473
Email: support@wellkeeperpro.com
Website: https://wellkeeperpro.com
By using WellKeeperPro, you acknowledge that you have read and understood this Privacy Policy.